Special Promotion ROA22 for a limited time
Use the Promotion code of ROA22 to take an additional 22% Off at the
checkout of your purchase and still enjoy our 110% Price Match Warranty.
Please note that Shaw, Mohawk, Central Oriental, Radici, HRI and 828 Rugs are NOT participating in our
Special Promotion ROA22 offer. Please call us or email us to check the
availability for other promotions, if any applicable for these brands,
while still enjoying the following benefits.
100% Satisfaction Guaranteed!
Rugs of America is committed to a 100% complete satisfaction to all our customers. If for any reason, you are not satisfied with our rug, you may return it for a full refund of the purchase price within 30 calendar days. Customers of Rugs of America are never charged a restocking fee. Personalized and custom-made rugs are, regretfully, nonreturnable, unless there is a defect in which case we will happily provide a replacement of the item you ordered. You are responsible for the return shipping charges. Please call or email us and give us the tracking number, so that we can issue credit upon the arrival of rugs. Damaged or soiled rugs will not be accepted.
110% Price Warranty
Rugs of America is proud to announce that their customers enjoy the lowest online price and get the most value for their money. However, if you should find a lower price on an item we stock from a local competitor, an online store, or a catalog, we will not only meet 100% of the lower price, but we will also beat the price by 10% for bringing it to our attention and your continued support. This also includes any advertised or catalog specials. To redeem your refund, simply email us with the catalog page or newspaper clipping where you saw the merchandise advertised, or if the item was found online, please give us the URL address of our competitor's product. Prices must be verifiable and include shipping & tax to qualify. Once this has been verified, credit is issued by the end of next business day. Rugs of America management reserves the right to reject any pricing that is illegitimate.
Free Shipping
Customers of Rugs of America enjoy free Shipping for all rugs in the continental USA and Canada. Rugs usually arrive between 7-10 business days for the continental USA and 2-3 weeks for Canada from the time they are ordered. Canadian Customers are responsible for any duties and customs fees that may apply. If your rug happens to be back ordered, Rugs of America will notify you by the next business day. We do not ship rugs to PO Boxes or APO addresses. Shipping fees to Alaska, Hawaii and Puerto Rico are as follows and non refundable.
Size up to
|
2'x4' |
4'x6' |
6'x9' |
9'x12' |
Oversized |
Alaska |
$35 |
$45 |
$69 |
$139 |
$299 |
Hawaii |
$35 |
$45 |
$69 |
$139 |
$299 |
Puerto Rico |
$35 |
$45 |
$69 |
$139 |
$299 |
No Sales Tax
Customers do not have to pay sales tax when buying products from Rugs of America. Having been in the floor covering business over several years in North Carolina, it is our responsibility to collect sales tax revenue on behalf of the State of North Carolina. In order to offset this extra expense, Rugs of America will discount all rugs with a North Carolina ship address by 7.00%.
Security and Privacy - 100% Peace of Mind
The website for Rugs of America is protected with SSL (secure socket layer) encryption, the highest standard in Internet security. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Your trust and satisfaction are our first priorities. We know your privacy is very important and that is why we take special care to safeguard the confidentiality and security of your information. Rugs of America does not sell, share, or rent this information to any other company or organization of any information collected in this website. |
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